Client Verification & Due Diligence Policy

Ensuring Legitimate & Transparent Business Engagements

Effective Date: April 23, 2026

1. Purpose of This Policy

Hyper Impex operates in international trade, where trust, compliance, and authenticity are essential.

This Client Verification & Due Diligence Policy ("Policy") is designed to:

  • Prevent fraud, impersonation, and misuse of business identity
  • Ensure that all business engagements are legitimate and transparent
  • Protect both Hyper Impex and its clients from financial and reputational risk

We believe that secure verification is the foundation of reliable global trade relationships.

2. Scope of Verification

This Policy applies to all:

  • New business inquiries
  • Import/export trade discussions
  • Vendor or supplier onboarding
  • High-value transactions or long-term partnerships

3. Verification Approach

Hyper Impex follows a risk-based verification model, meaning the level of verification depends on the nature and scale of engagement.

a) Basic Verification (Initial Contact Stage)

At the inquiry stage, we may request:

  • Full name of individual contact person
  • Company name and business nature
  • Official email address and phone number
  • Brief description of requirement

This helps us filter genuine business inquiries from unsolicited or fraudulent contacts.

b) Enhanced Verification (Business Validation Stage)

For serious business discussions, we may request:

  • Company registration details
  • Business address verification
  • Website or digital presence (if available)
  • Proof of business activity (optional, depending on transaction type)

This step ensures that we engage only with legitimate business entities.

c) Transaction-Level Verification (Pre-Engagement Stage)

Before finalizing any business arrangement, additional verification may include:

  • Authorized signatory confirmation
  • Contractual documentation review
  • Payment verification alignment with official company records
  • Mutual agreement on commercial terms

4. Controlled Disclosure Policy

Hyper Impex maintains a controlled transparency model.

  • Sensitive identifiers (such as GST, IEC, and certification numbers) are not publicly displayed
  • Such details are shared only after verification of genuine business intent
  • All shared information is intended strictly for verification and business due diligence

Misuse or unauthorized distribution of such information is strictly prohibited.

5. Fraud Prevention Measures

To protect all stakeholders, Hyper Impex actively monitors for:

  • Fake buyer or supplier identities
  • Phishing attempts or impersonation emails
  • Misuse of company name or credentials
  • Unverified payment instructions or fraudulent invoices

We strongly advise clients to:

  • Verify all communications received in the name of Hyper Impex
  • Confirm payment instructions only through official channels
  • Avoid sharing sensitive financial or personal data without verification

6. Red Flags for Fraud Detection

Clients and partners should exercise caution if:

  • Requests come from unofficial or personal email addresses
  • Urgent payment demands are made without formal documentation
  • There is refusal to provide basic company verification details
  • Communication attempts to bypass official procedures

If any such situation arises, we recommend immediate verification through our official contact channels.

7. Data Handling During Verification

Any information collected during verification is:

  • Used strictly for business due diligence
  • Stored securely with restricted access
  • Not shared with third parties without legal or regulatory requirement

We follow a minimum necessary data principle, ensuring only essential information is collected and retained.

8. Right to Refuse Engagement

Hyper Impex reserves the right to:

  • Decline or discontinue engagement at any stage of the verification process
  • Reject inquiries that appear suspicious, incomplete, or non-compliant
  • Suspend communication where fraud risk is identified

This is done to ensure the integrity of our business ecosystem.

9. No Liability for External Misrepresentation

Hyper Impex shall not be held responsible for:

  • Fraudulent activities conducted by third parties misusing our identity
  • Transactions entered into outside official communication channels
  • Losses arising from failure to follow verification procedures

10. Commitment to Fair Trade

While we maintain strict verification standards, Hyper Impex is committed to:

  • Fair and respectful business practices
  • Transparent communication with genuine partners
  • Efficient onboarding of verified clients

Our objective is to ensure that legitimate trade is smooth, secure, and trustworthy.

11. Policy Updates

This Policy may be updated periodically to reflect changes in regulatory requirements or security practices.

Continued engagement with Hyper Impex implies acceptance of the updated Policy.

12. Governing Law

This Policy shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts in Rajkot, Gujarat.

13. Contact for Verification

All verification requests and official communication must be directed through:

Website: www.hyperimpex.com

Hyper Impex
Secure. Transparent. Responsible.